Marker FAQ

A. About ink shortage or water leakage. 1. Marker pen is a double-headed marker. It can be placed vertically for a long time during storage and transportation. When used, it may cause the water that is facing upwards to be not smooth. It is recommended to change the cap and gently shake it to use it normally. 2, because the marker is alcohol as the main solvent, so please change the cap in time to avoid the ink evaporation. B, about the color difference problem. 1, the color difference between the cap and the ink, due to the different materials, the color of the deviation is a normal phenomenon. 2, the actual color and the color difference of the computer display, due to the brightness of each computer, the contrast is different, the color will not be reflected. It is recommended to make a color card before using it, and then refer to the color card with a marker. 3, a variety of paper pH, water content is not the same, the color of the painting will be different. C, about the pen head section out of the problem. It is because of the vacuum when pulling the cap, press the pen to reset. D, about the scent of the pen. Marker's ink uses alcohol as the main solvent, has an alcoholic taste, is volatile, so it smells. If you find other problems, please contact our customer service in time, we promise to reissue the damaged pen within 10 days after receiving the goods. Thank you for your support, welcome to order.